Shipping policy

1. Order Processing

All orders are processed within 2–5 business days after successful payment.

Orders are not processed on weekends or public holidays.

Once an order is processed, it cannot be modified, cancelled, or changed.



2. Delivery Time

Standard delivery time is 10–15 business days after dispatch.

Delivery timelines are estimates only and may vary based on location, courier operations, weather conditions, or peak seasons.



3. Address Policy (Strict)

Customers must provide a complete and accurate shipping address at checkout.

Address changes are NOT allowed once the order is placed.

Mehak Beauty Store is not responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.



4. Failed Delivery / Returned Packages

If a package is returned due to:

Incorrect address

Customer unavailable

Refusal to accept delivery

The customer will be responsible for re-shipping charges.

No refunds will be issued for returned shipments due to customer errors.



5. Delays & Liability

Mehak Beauty Store is not liable for shipping delays caused by:

Courier companies

Customs clearance

Natural disasters

Strikes or unforeseen events



6. Lost or Stolen Packages

Once an order is marked delivered by the courier, Mehak Beauty Store is not responsible for lost or stolen packages.



7. Shipping Charges

Shipping fees are non-refundable under all circumstances.



By placing an order, customers agree to all shipping terms listed above.